Effective Date: June 2025
Sur+ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online through our website www.surplusfoods.org, sign up for updates, make a donation, or engage with us through digital platforms.
When you fill out forms on our website -- such as to subscribe, donate, volunteer, or inquire about partnerships -- we may collect personal details including your name, email address, phone number, organization or affiliation, mailing address, and payment information.
When you visit our website, we may automatically collect certain information about how you interact with it. This may include your IP address, browser type, operating system, device type, referring website, pages visited, time spent on each page, and the actions you take while browsing.
We use tools such as Google Analytics and similar services to collect and analyze this usage information. These tools help us understand how people find and use our website, what content is most visited, and how we can improve the experience. This data is statistical in nature and does not personally identify you. It allows us to keep our website relevant, responsive, and helpful for our visitors.
We use the information you provide to process donations, send donation receipts, and respond to inquiries. We also use it to manage relationships with donors, volunteers, and partners. If you consent, we may use your information to send updates, newsletters, and fundraising appeals. Additionally, we analyze site usage to improve our content and functionality, and we may use the data to meet legal obligations or prevent fraud.
To support these efforts, we may share your information with trusted third-party service providers, such as email platforms, payment processors, or analytics tools. These vendors help us operate our website, communicate with you, and securely manage donations. They are contractually required to protect your data and may only use it to perform services on our behalf.
When you sign up for updates via our forms you are consenting to receive email communications from Sur+ related to our mission, newsletter, events, and updates. You may unsubscribe at any time by clicking the “unsubscribe” link in any email. Where applicable, we use GDPR-compliant consent fields to ensure that individuals explicitly agree to receive email communications. We retain records of this consent for compliance and accountability.
Sur+ uses cookies and similar technologies to operate our website, understand how visitors use it, and enhance the user experience. Cookies are small data files stored on your device that help us recognize repeat visitors, remember preferences, and analyze overall traffic patterns. We may use tools such as Google Analytics, Mailchimp, and Meta Pixel that collect information through cookies or pixel tags (also known as web beacons). These tools help us understand which pages are most visited, how long users stay on our site, and how people arrive at our content. This information is aggregated and does not personally identify you.
Cookies may also be used to support security, navigation, and user preferences. If Sur+ integrates with social media platforms, cookies may facilitate optional sharing or engagement features.
You can control or delete cookies at any time through your browser settings. Disabling cookies may limit some features or functionality of our website. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
Sur+ does not sell, rent, or trade your personal information.
We may share your information with trusted service providers—such as website platforms, email providers, or payment processors—only to support our operations and communications. These providers are required to protect your information and may only use it to perform services on our behalf.
We may also use aggregated or de-identified data to better understand website performance or share general trends in our reports. This information does not identify individual users.We will only share personal information beyond these circumstances with your consent or as required by law.
Online donations to Sur+ are securely processed by our fiscal sponsor, the Greater Washington Community Foundation, through their third-party donation platform. The Greater Washington Community Foundation Privacy Policy can be found here.
We take reasonable administrative, technical, and physical precautions to protect the personal information you share with us. While we strive to use best practices, no method of transmission over the internet or electronic storage can be guaranteed as 100% secure.
You have the right to request access to your personal data, to ask for corrections, or to request that we delete your information. You may also withdraw your consent to receive communications at any time. To make a request regarding your data, please contact us at hello@surplusfoods.org.
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe a child has provided us with information, please contact us and we will promptly delete it.
Our website contains links to other websites. We are not responsible for the content, privacy practices, or policies of these external sites.
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date.
If you have questions about this Privacy Policy or the way we handle your information, please contact us: hello@surplusfoods.org.
Reducing hunger and waste by connecting surplus food to unmet demand using smart logistics and technology.
hello@surplusfoods.org
Follow us
